Lean Fundamentals– Principles of Implementation
The term “lean” with regards to a business organization can be defined as a systematic method for the elimination of waste with a focus on maximizing value-added activities. Value is determined through the eyes of the customer – in other words, value is any action or process that the customer would be willing to pay for. A lean system is focused simply on getting the right things to the right place at the right time in the right quantity while minimizing waste and being flexible and able to change.
The goals of lean are to improve quality, eliminate waste, reduce time, and reduce total costs. The ultimate goal is to provide perfect value to the customer. In order to achieve these goals, processes must be evaluated to determine what is considered value and what is waste. There is a five-step thought process for guiding the implementation of lean techniques: